Military Connect Program Privacy Policy
ACCESSIBILITY -- IF YOU ARE HAVING TROUBLE ACCESSING THIS DOCUMENT, PLEASE CONTACT MILITARY CONNECT SUPPORT AT support@militaryconnect.com.
The Military Connect program takes your privacy seriously
We at the Military Connect program are committed to protecting the privacy and personal data it receives from customers. We want you to know that when you use this site the privacy of your personally identifiable information will be respected and protected. The Military Connect program will generally not release a Member's personal information without express permission except as otherwise described in this privacy policy, and this privacy policy describes the handling of your personal information that may be collected through your participation in the Military Connect program. As the provider of the Military Connect program we process transaction information and provides the Military Connect program with information related to your shopping experience.
While the Military Connect program strives to take reasonable measures to protect the privacy of our customers, this privacy policy is not a contract and does not create any legal rights or obligations. Rather, the following are guidelines for protecting the information you provide us.
Information we collect and how we use it
When you visit our site your IP address is logged which allows us to track your visit and supports our administration of the site. We do not use this information to capture demographic or other information. In order to properly add the Military Connect Cash, you've earned to your Military Connect program account, transaction information from your purchases at participating merchants will be provided to our network as authorized by the participating merchant. Information collected includes date and time of transaction, sale amount, returned goods information and a temporary identification number. Only the Military Connect program can link to your temporary ID number. In addition, credit card information is collected as described in the Use of Information section of the Terms and Conditions.
Information that identifies you personally will not be provided to, sold or disclosed to any third party by us without your express permission except as otherwise described in this privacy policy as well as the Terms and Conditions. Within our organization, we maintain strict physical, electronic and procedural safeguards to protect your information and regularly review our security standards and procedures to protect against unauthorized access. Although we take reasonable steps to safeguard and prevent unauthorized access to your information, we cannot be responsible for the acts of those who gain unauthorized access and we make no warranty, express, implied or otherwise, that we will prevent unauthorized access to your information.
In order to provide you with an effective customer experience we grant access to user information to Military Connect, Inc., and its affiliates for the Military Connect program. In addition, we grant limited access to third party vendors who provide financial and administrative services to the Military Connect program. We require strict contractual obligations from these third parties to restrict such third parties from using your information for any other purpose other than to provide services to the Military Connect program, including a restriction that they may not resell the information. Aggregate information about the users of the Military Connect program, such as domain names, click data and other site traffic information, demographic information, etc., may be used internally or provided to third parties for purposes of marketing, promotion or similar activities. An example of aggregate information would be that users who shop at a particular electronics merchant are also likely to shop at a home improvement merchant. Aggregate information does not include personally identifiable information.
Cookies
You will not be able to log on to our Web site without enabling your browser to accept cookies. Cookies are small bits of information that are stored on your computer by your web browser. Web beacons (also called "pixel tags") are small strings of code placed on a web page or in an email message for the purpose of transferring information. Cookies help establish a user session and allow our server to correctly provide site users with appropriate information.
The Military Connect program uses cookies, directly or using an authorized third party, when you log on to your account with your User Name and Password. These cookies allow us to remember you as you visit pages in our Web site, so that you don't need to re-enter your information. Our usage of cookies also allows us to track where users go when they visit our Web site, including crediting you with Contributions to your eligible Program account for each Qualifying Purchase. We may use this "click-stream data" to deliver targeted offers or messaging to our members. We also may use these cookies to track and analyze non-personally identifiable usage and volume statistical information to customize your experience and enable us to continually improve the quality of the Program.
Transaction Data for the Military Connect Program In-Store
Notwithstanding anything to the contrary in the Military Connect program Terms and Conditions or this Privacy Statement we will use transaction data, in accordance with the contract service agreements with the credit card companies surrounding use of transaction data, to confirm a Qualifying Purchase or return. This is for the purpose of matching transactions to confirm whether you qualify for an offer and its associated rewards or if there is an offer/rewards situation that needs to be addressed. We may share transaction data with other participating merchants. We may create a record of the transaction data in My Account Transactions on the Military Connect program and maintain and use the date in connection with operating the Program. We may conduct analysis for the improvement and optimization of the program. We may provide information in order to respond to a requires from government authority or a payment organization (where required/applicable by law or in response to a subpoena or other valid administrative or judicial process) involved in a transaction with you or a participating merchant.
Transaction Monitoring for the Military Connect Program In-Store
By registering a payment card in connection with the Military Connect program you authorize us to share your payment card information with Mastercard, Visa and American Express so it knows you enrolled. You authorize Mastercard, Visa and American Express to monitor transactions on your registered card(s) to identify qualifying purchases in order to determine whether you have qualified for or earned a reward linked to your payment card, and for Mastercard, Visa and American Express to share such transaction details with us to enable your card-linked offer(s) and target offers that may be of interest to you (please note that there is no personalization of offers when using Mastercard to complete your purchases). Any disclosure of information meets the appropriate approved disclosures of the Card Linking Services contracts. You may opt-out of transaction monitoring on the payment card(s) you have registered by clicking on the "My cards" option from your user drop-down and deleting the payment card that you want to opt-out of transaction monitoring.
Mobile phone and text
Military Connect uses SMS Texting, directly or using an authorized third party, when you opt in to receive texts. These texts allow you to be notified of your activity. By subscribing to the SMS Services, you thereby agree to receive SMS messages at the mobile number that you have entered for such purposes. This mobile number is used for this service only and can be different from your phone number stored by Military Connect. Military Connect will never rent or sell your mobile number to any third party. You acknowledge and agree that the SMS Service is provided via a wireless system which use radios and other means to transmit communications over complex networks. Although we will use reasonable efforts to help protect your information, transmission via SMS messaging is not completely secure and we cannot guarantee the security of your information transmitted through our SMS Services. Except as otherwise set forth under applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the SMS Service. Please refer to the SMS Terms and Conditions and the SMS Frequently Asked Questions that outline the use of this service, as well as the ability to opt out at any time. Military Connect will continually improve the quality of the Program to better serve its members.
Other sites
The Military Connect program web site contains a number of links, including but not limited to highlighted words or pictures within a hypertext document, to merchants' and other third-party web sites which are not controlled by us. We have not reviewed the privacy policies associated with these web sites and we make no claims or representations about the privacy policies or levels of security at these sites. We are not responsible for the privacy practices used by these third parties. We are not responsible for the collection, use or disclosure of information collected through these web sites, and we expressly disclaim any and all obligations or liability related to such collection, use or disclosure. We recommend that you familiarize yourself with the privacy policies of these third parties prior to visiting their web sites.
Children
Military Connect does not knowingly collect any personal information from children under the age of 13. If you are under 13, you agree that you will not provide personal information about yourself to us through this Web site. If you learn that your child has provided us with personal information online without your knowledge please contact us and our customer service team will be glad to delete this information from our records. This will unsubscribe the child from any marketing or promotional opportunities.
California Residents
Military Connect in accordance with the California Consumer Privacy Act (CCPA) of 2018, adheres to the Leading Deals Privacy Policy (CCPA) requirements. Please refer to Leading Deals Privacy Policy Section 15 for further details.
How do we protect your information?
When users submit sensitive information via the Web site, their information is protected both online and off-line, as described further in this privacy policy.
We use secure servers to protect information provided during your visit and Secure Socket Layer (SSL) software is used to encrypt the information transmitted between you and our web site. To learn more about SSL, click on this link http://www.verisign.com.
While we use SSL encryption to protect sensitive information online, we also follow appropriate processes and procedures to take reasonable measures in safeguarding information provided offline. We have implemented privacy best practices and ensure that individuals using or having access to your information are fully aware of their responsibilities in safeguarding this information. If users have any questions about the security at our Web site, pleasecontact usand the customer service team will be glad to assist you.
My Choices, how do I opt out of email or text messaging?
We will be sending you e-mails and/or notifications within your account, on a regular basis to advise you when your account statement has been updated. In addition, you may receive e-mails and/or notifications informing you of the Military Connect program and service updates, changes to the network, etc. Established members will occasionally receive information on products, services, special deals and a newsletter. You will not be able to unsubscribe from service announcements, which contain important information about our service. We strive to offer you with choices about how information is used and shared. There are several ways in which you may opt out of the various programs and services we provide. Some of the ways in which you may opt out are described below.
Opting Out of Our Services. If you receive an email from Military Connect, you may (i) unsubscribe from all future unsolicited commercial emails from us through a link, typically at the bottom of the e-mail, or (ii) use our email preference center, also typically available through a link at the bottom of the e-mail, to opt out of receiving certain types of emails from us while continuing to receive other types of emails. If you have an account with us, you may opt-out of some or all future unsolicited commercial communications by updating your account's personal information settings. If you participate in our referral program, the friend you referred may contact us at privacy@MilitaryConnect.com to opt out of future communications from us. On most devices, App users may opt out of mobile communications from Military Connect, via their device settings (mobile browser cookies require a separate opt-out, as explained below). In addition, you may request that we delete your personal information by emailing your request to privacy@MilitaryConnect.com and we will process your request within a reasonable time after receipt, subject to our rights under the Terms and Conditions of this program.
Direct Marketing Opt-Out. If you do not want your personal information shared with any third party who may use such information for direct marketing purposes, then you may opt-out of such disclosures by sending an email to privacy@MilitaryConnect.com. However, we are not responsible for removing your personal information from the lists of any third party who has previously been provided with your information in accordance with this Privacy Policy, and any elections or privacy choices you may make with respect to receipt of certain types of e-mails or marketing communications from us will not apply to any such third parties. You should contact any third parties that send you communications directly with respect to choices that they may make available to you with respect to such communications.
Interest-Based Advertising Opt-Out and Do Not Track Signals. With respect to "do not track" (a/k/a “DNT”) signals or similar mechanisms transmitted by web browsers, the Properties do not respond to or honor such signals or mechanisms. This means that third parties, such as ad networks, web analytics companies, and social networking platforms (some of whom are discussed elsewhere in this Privacy Policy), may collect information about your online activities over time and across our Properties and other third-party online properties or services. These companies may use information about your visits to our Properties and other sites, and general geographic information derived from your IP address, in order to provide advertisements about goods and services of interest to you. For more information about third-party advertisers and how to prevent them from using your information, please visit http://www.networkadvertising.org/choices/. This is a site offered by the Network Advertising Initiative ("NAI") that includes information on how consumers can opt-out from receiving interest-based advertising from some or all of NAI's members. You can also visit http://www.aboutads.info/choices, which is a site offered by the Digital Advertising Alliance ("DAA") that includes information on how consumers can opt-out from receiving internet-based advertising from some or all of DAA's participating companies. Opting out of interest-based advertising does not mean that you will no longer see any advertisements; rather, you will still see advertisements that are general and not tailored to your specific interests and activities. Further, cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. For example, if you have opted out on your computer browser, that opt-out will not necessarily be effective on your mobile device. In the event we are performing cross-device matching (as described above), once you have opted out on one device (“Opted-Out Device”), we will not use any new data from the Opted-Out Device to identify you on another device for interest-based advertising purposes and we will not use data from another device for interest-based advertising purposes on the Opted-Out Device.
Mobile Application-Based Opt-Outs. To the extent we have launched an App, cookie-based opt-outs are not effective on mobile applications. You may opt out of certain advertisements on mobile applications or reset advertising identifiers via their device settings. To learn how to limit ad tracking or to reset the advertising identifier on your iOS and Android device, click on the following links:
iOS - https://support.apple.com/en-us/T202074Android - https://support.google.com/ads/answer/2662922?hl=en
Location Data Opt-Out. In some cases, such as when using an App, you may also adjust the settings on your mobile device to allow or restrict the sharing of location information. For example, the "location" permissions on your mobile device may allow you to elect whether to never share location information with us, to share location information only while you are using the Properties or always share location information even if you are not using the Properties. If you elect to not share your location information, you may be unable to access some features of our services that are designed for mobile devices. Also, in the event that you prevent the sharing of location information, we may still estimate your general location based on the IP address you use to access our services.
Legal effect and changes to the policy
As indicated, this privacy policy is not a contract nor does it otherwise create any legal rights or obligations. Rather, this privacy policy merely reflects guidelines setting forth Military Connect intended business practices. However, by using this web site, and/or by providing personal information to us online or offline, you consent to the collection and use of such information by Military Connect, Inc., the Military Connect program, and their respective affiliates, partners, contractors and permitted agents consistent with applicable laws. Also, Military Connect, in its discretion, may amend, interpret, modify or withdraw any portion of this privacy policy and related business practices at any time by posting updated text on this site, and your continued use constitutes your consent to those changes. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an email. We will use information in accordance with the privacy policy in effect when the information was collected.
Law enforcement/Legal processes/Other uses
Though we make every effort to preserve user privacy, Military Connect may disclose personal information if required to do so by law, court order, subpoena or other legal process, as requested by a governmental or law enforcement authority, when it is necessary to protect the rights or property of Military Connect, our customers, our web site, or when we believe in good faith that it is in the interests of security or that disclosure is otherwise necessary or advisable. If users have any questions or suggestions regarding our privacy policy, please contact us.
By accessing, browsing or using our Web site, (i) you acknowledge that you have read, understood, agreed and consented to the terms and conditions of this privacy policy; and (ii) you consent to the collection, use, and disclosure of your information, including without limitation personal information and anonymous browsing information, Military Connect, Inc., the Military Connect program, and their respective affiliates, partners, contractors and permitted agents for Military Connect pursuant to the terms of this privacy policy.
Thank you for taking the time to read this privacy policy.
If you have any questions about this Policy, please contact us at support@militaryconnect.com